Frequently Asked Questions
Product and General Topics
Relevant Match is a business software, used by companies of all sizes to enhance their business capture by increasing Probability of Win (Pwin).
Relevant Match reads and compares documents, using a complex algorithm and empirical rules, to provide a calculated score and supporting graphics. These let the Proposal Manager focus the Proposal Team’s efforts into areas which need work or are inconsistent with the Solicitation. This saves time, and saved time saves money.
Relevant Match is software which is used for one specific Solicitation/Proposal. Because it’s self-contained and requires no internet connect and no updates, every new license is a secure and fresh install with all the latest updates.
It gets deleted. The files you produced are untouched and remain completely available to you. You can even re-analyze them in your next licensed install of Relevant Match.
Yes. Each license and install of Relevant Match is optimized for one Solicitation. But bulk licenses are available at steep discounts.
No worries. Your license is automatically extended if your project gets delayed or cancelled. We can offer multiple options regarding your bundle. Simply contact your Account Manager.
Relevant Match only works with a Windows Operating System.
The Thematic Analysis Score of the Proposal shows how closely the Proposal matches the SOW. This provides an objective comparison between the two document, and more importantly, makes it easier to score by the proposal evaluators.
Relevant Match points you directly to the areas that evaluators use to score you proposal. The closer you match, the better your odds of winning.
Yes! Referring others can give you a discount on your next purchase of Relevant Match.
License, download, and installation
After contacting us through Relevant Match and purchasing the software, we will send you a download link.
Contact us through our website and after purchasing the license we will send you your own personal activation code.
Make sure when opening the Relevant Match application that you run it as an Administrator.
Relevant Match is a highly efficient, compact application that requires only 4MB of memory.
Relevant Match is purposefully designed to be used on one proposal on one device at a time. One reason is for cybersecurity. Your proposal is key to your future business, and we designed Relevant Match from the ground up with cybersecurity in mind. Having to two proposals at the same time on the same device can compromise security to unauthorized persons, and allow information to leak into other apps. Another reason is simplicity. Running two proposals on the same device can be a challenge under any circumstances. When you enter the Registration information, it tunes your installed version to that specific proposal. Running two proposals on the same device will negatively impact the calculations and give false results of your TC Score.
Yes. Install the second license on a different device. They are completely separate.
Your device is digitally tied to the license and proposal. Like many applications operating in Windows, a second version on the same device can cause severe software or hardware conflicts. Keeping the single purpose alignment means Relevant Match is reliable and consistent, which is crucial for your proposal work.
Contacting your account manager is simple. Just send an email to firstname.lastname@example.org with your customer number and a description of your question.
If any of your important information such as email or phone number has changed. You can contact us via email or through the Relevant Match website and we can update that information. Just make sure to include your customer ID number and the information you need to change.
You can reset your PIN by submitting a ticket through our website for existing customers. We will then contact you with your new login PIN.